A Man Walks into a Pub
If one of the golden rules of pubs is ‘This is Hospitality. Be Hospitable’ then fair enough. The nice bloke that I met recently running a pub understood this. He probably, in fact most likely, didn’t give it a second thought but intrinsically just did it and I couldn’t fault his deluded enthusiasm for his customers. But that wasn’t enough to put bums on seats in his empty pub. You see, what he didn’t do was delight them. He didn’t set out to excel with brilliant standards, he
In a few weeks I shall be unemployed.
I know that I am a passionate, charismatic and natural leader of people...
